comfortable stay but slow check-in process

The Queen Studio Suite was spacious and well-equipped for our short stay. I truly appreciated the cleanliness of the hotel, making it a pleasant environment. The complimentary breakfast offered a nice variety, including fresh fruit that brightened my morning.

The check-in process took way too long, which was frustrating.

i had such high hopes for this place, but wow, no access to swimming pool and the wifi issues were a real struggle. we really woudl ve been happy with just a simple upgrade to a better room for our trouble, but no luck there. such a letdown. almost gave it a good review though, just couldn’t.

Loved the spacious suite for my large family! The kids enjoyed staying near the Empire Lakes Golf Course, and we appreciated the convenience of having a kitchen for quick snacks. Joelle's help when I lost my wallet was incredible. she went above and beyond.

My wife says that the staff could be more attentive to requests.

Just a reliable pick for a break on long journey in Rancho Cucamonga with good value for money. The kitchen setup was handy for prepping quick meals and snacks for the kids. If you need extra linens or toiletries, just ask early as they can be slow to respond.

I appreciated the cleanliness of the hotel and the friendly demeanor of the staff. The complimentary breakfast was a delight, offering fresh fruit and warm items, which truly made starting my day enjoyable and convenient.

More accessible seating in common areas would help.

Spacious Suites with Family-Friendly Amenities

We enjoyed our week-long stay, especially the spacious suite with a kitchen that offered convenience for late-night snacks. The location near Empire Lakes provided picturesque views, though the staff could improve on early request response times. Make sure to ask for linens early to avoid delays!

The spacious Queen Studio Suite was a lifesaver for my family. Loved having a kitchen for snacks! 😊 Sadly, the check-in took way too long, and we struggled with a luggage cart.

During my work stay, I found the suite to be spacious and equipped with a well-maintained kitchen that allowed for convenient meal prep. The morning breakfast was exceptional, offering a range of options including fresh fruit and warm dishes, which made getting my day started enjoyable. The staff demonstrated professionalism, particularly Daniel, the assistant GM, who promptly addressed any issues we encountered.

I did experience brief connectivity issues with the Wi-Fi during my stay.

the exercise room is small with limited equipment and got stuffy quickly. the breakfast selections were really good though! 😊

Loved the Queen Studio Suite. The kitchen area made preparing snacks easy. Breakfast had great options, including fresh fruit. The staff was helpful when I needed extra pillows. The cleanliness of the rooms stood out. 😊